HPDI TECHNOLOGY PRIVACY POLICY
June 10, 2024
HPDI Technology Limited Partnership and HPDI Technology AB and their subsidiaries and affiliates (collectively, and as applicable, “HPDI Technology“) are committed to respecting the privacy of individuals and recognize the importance of these values to the people with whom we do business (partners, customers, suppliers, consultants). In the course of our business, we collect, use and disclose personal information and have taken steps to help ensure the appropriate management and protection of any personal information that you agree to provide to us. This policy describes:- how we collect, use, disclose, and protect the personal information of our customers and website users (“you“).
- the types of information we may collect from you or that you may provide when you visit our websites (our “Website“).
- our practices for collecting, using, maintaining, protecting, and disclosing that information.
COLLECTION
Unless the purposes for collecting personal information are obvious and the client, customer, member voluntarily provides his or her personal information for those purposes, HPDI Technology will communicate the purposes for which personal information is being collected, either orally or in writing, before or at the time of collection. Generally, HPDI Technology collects personal information about individuals (employees, partners, customers, suppliers, consultants, etc.) in order to better manage its business. We collect and maintain different types of personal information in respect of the individuals with whom we interact. This includes:- your contact information, which may include, but is not limited to: name, email address and telephone number;
- technical information, including your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access our Website, and usage details;
- non-personal details about your Website interactions, including the full Uniform Resource Locators (URLs), clickstream to, through and from our Website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, or any phone number used to call our customer service number;
- log data, which may include, but is not limited to: Internet Protocol (IP) address, browser type, operating system, the web page that you visited before accessing our Services, the pages or features of our Services to which you browsed and the time spent on those pages or features, search terms, the links on our Services that you clicked on and other statistics;
- product and service related information concerning the products and services that we provide to, or receive from, you; and
- any other information described in this policy.
- Direct interactions with you when you provide it to us, for example, by filling in forms or corresponding with us by phone, email, or otherwise.
- Automated technologies or interactions, as you navigate through our Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
- When you interact with our advertising and applications on third-party websites and services if those applications or advertising include links to this policy.
- To provide you with information, products, or services that you request from us;
- To tailor and improve the experience you have on our Website through the use of cookies, and to provide us with analytics regarding website visits, all of which is described further in our Cookie Policy;
- To meet regulatory and reporting requirements; and
- Such other purposes identified at the time of collection or as required or permitted by law.
CONSENT
HPDI Technology will obtain consent to collect, use or disclose personal information except where we are authorized by law to do so without consent. Consent may be express, deemed, or implied. Consent may be implied in the circumstances, such as where the individual voluntarily discloses the information when the purpose would be obvious to the individual. Implied consent may also be appropriate where an individual is given notice of the purpose for collection, use or disclosure of their personal information and does not opt-out. Subject to exceptions, such as when personal information is necessary to satisfy a legal requirement or provide the service or product, individuals may withdraw their consent. The withdrawal of consent may restrict our ability to provide a particular service or product. HPDI Technology may collect, use or disclose personal information in some circumstances without the knowledge or consent of the individual in accordance with the law. Some examples include where the information is available from a public source, to collect a debt, for fraud prevention or security purposes, and to investigate an anticipated breach of HPDI Technology policies, an agreement, or the law.SECURITY AND STORAGE
HPDI Technology is committed to ensuring the security of personal information to protect it from unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks. HPDI Technology takes reasonable steps to safeguard personal information through suitable measures considering the sensitivity of the information, including the following as appropriate:- physical measures such as locked drawers or filing cabinets;
- organizational measures such as restricting access to systems, files and records, or permitting role based access to personal information by designated individuals; and
- computer security measures such as encryption and/or password protection.
DISCLOSURE
HPDI Technology will not sell personal information to third parties without consent. However, we reserve the right to transfer personal information to an affiliated company or in the case of an amalgamation, merger or sale of substantially all the assets of HPDI Technology. HPDI Technology may collect, use and disclose personal information outside of Canada where there are reasonable business purposes for doing so and in compliance with applicable privacy legislation. In these circumstances, your personal information may be transferred in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law, and, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. HPDI Technology may share information with Westport Fuel Systems Canada Inc., based in Vancouver, Canada, Volvo AB, based in Sweden and other affiliates located in Europe and China. HPDI Technology also shares information with contractors, service providers, and other third parties we use to support our business (such as various service providers to host our server and platforms which are located in the United States and also in Europe) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy. We may also disclose your personal information:- To comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.
- To enforce or apply our terms of use or terms of sale and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of HPDI Technology, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.